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Baan Application Administrator - (22916)

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Description

The IT Supply Chain team has an immediate opening for a Baan Application Administrator.  This position will report directly to Kal Inman.  If interested, please forward your resume to Kal or contact him for more information on this position.


Baan Application Administrator is responsible for ensuring the technical performance and characteristics of package application environments, including network, database, and application server performance.  This individual interacts with the other Application Administrator, Server Administrators, Software Engineers and Network Engineers to analyze proposed changes to the application technical configuration settings to optimize overall performance and stability.  The Application administrators are also responsible for managing procedures for the application source control and promotion of all configuration and application enhancements from development, to test and to production environments.  They are responsible for ensuring that all objects promoted adhere to IT’s change management process.  In addition, Application Administrators are responsible for the development of procedures to ensure that each build, as well as earlier environments, may be recreated, when necessary, to maintain previous versions of the product.


PRIMARY RESPONSIBILITIES:
  • This position primarily manages, but is not limited to, Infor LN, Baan ERP and Baan IV applications
  • Assist in optimizing the technical performance characteristics of the package application environment, including network, database, and application server performance
  • Interacts with Application Administrators, Server Administrators, Software Engineers and Network Engineers to analyze proposed changes
  • Ensure that promotion processes are defined, documented and executed to provide consistency and ensure operating stability of environment
  • Follows procedures to ensure that each build as well as earlier environments may be recreated, when necessary, to maintain previous versions of the product
  • Utilize understanding of the package application environment to troubleshoot and develop corrective actions to address system performance issues or outages
  • Maintain library of documentation for application environment and software installation media
  • Assist in resolution of hardware/software platform problems in complex, layered, client/server-based applications
  • Periodically interacts with software and hardware vendors with respect to troubleshooting and tuning activities 

Qualifications

QUALIFICATION AND SKILL REQUIREMENTS:

  • Bachelor's degree in Computer Science, Software Engineering or related discipline
  • 1 to 4 years of experience in the technical support of the package application network, database, and application server performance
  • Experience in technical infrastructure and operations support environment is desirable
  • Ability to handle package application system administration
  • Demonstrated experience working well with customers of varying levels of technical
  • Capable of performing tasks in changing situations and, under stress, optimizing availability of system services to users
  • Ability to learn and implement new technologies and procedures.
  • Able to work independently as well as in a team environment
  • Able to manage and prioritize tasks and projects
  • Strong problem solving skills and able to generate creative solutions
  • Strong focus on customer service goals and willing to go the extra mile to ensure a positive customer experience
  • Excellent written and verbal communication skills

PRIMARY Applications & Technologies:

  • Infor LN, Baan ERP, Baan IV, Baan DEM, Vertex, Optio
  • Unix, Linux, Microsoft OS
  • Various scripting abilities

Job:
Information Technology
Location:
Oak Park Heights, MN US
Organization:
Andersen Corporation
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