PURPOSE: Manage all aspects of the sales activities in a large CORO market.
Manage the In-Home Sales Representatives and Sales Support Representatives.
Achieve annual sales and customer satisfaction goals for location.
Coach and develop a sales team that meets objectives, cooperates on team basis, and learns from individual successes. Including sales ride-along visits with Sales Reps.
Track sales metrics, monitor daily results, and analyze for corrective action.
Develop annual sales goals for sales team, by territory and Sales Representatives.
Conduct Sales meetings that include plan reviews and role playing
Conducts one-on-one meetings with Sales Representatives to review sales activity results and establish corrective plans as needed.
Teach our sales process by modeling the core behaviors.
Provide communication and clarity around our sales process system.
Establish an environment where all customers and employees are treated with dignity and respect.
Deliver on-going training
Hold Sales contests
Conduct a formal performance review annually with each Sales Representative.
Developing others; build talent pipeline for succession planning.
Participate, as a team member, with other managers in providing best operational results.
Work with marketing to maximize marketing expense to generate sufficient inquiry/lead/appointment rate.
Establish and maintain sales budget.
Manage showroom activities such as coverage of showroom business hours, cleanliness of premises and displays, proper lead management practices.
Participate as a team member with the CORO Leadership Team to insure alignment to organizational goals and direction.
Provide coaching and support to sales managers in mid-size markets.
DIRECTION OF OTHERS: Directly manage all associates involved in the sales process.
QUALIFICATIONS & COMPETENCIES:
Four-year degree or an equivalent combination of education and experience
Minimum of four years of proven sales management experience
In-home sales experience a plus
Computer skills and management of computer-based information
Planning and goal setting skills
Strong communication skills
Tolerance of ambiguity
Ability to develop others