Andersen Windows & Doors - Careers

Installation Lead - (21757)

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Description
PURPOSE:
A Lead Installer is responsible for window and door installation of a single job site.  Ensures customer satisfaction, pre-arrival planning for materials and resources, confirms measurement of window and doors prior to the commencement of work, performs routine to complex window or door installations, and proper work site shut down.   Provides direction and/or training to an Installer in accordance with Renewal by Andersen’s guidelines.    
 

It Takes the Best to Make the Best

We’re looking for top the top Window and Door Installers in the industry!

 

Are you a craftsperson who wants to bring your skills and expertise to one of the premiere home-improvement service providers in the country?

 

Renewal by Andersen was founded with a mission to redefine the industry and to offer a different—and better—window replacement experience. Our Signature Service is an exclusive combination of the best people in the industry, a superior process, and an exclusive product. From design and sales through installation and service, we own the entire process—giving our homeowners a single point of contact and creating a most streamlined, hassle-free, white-glove renovation experience.

 

We’ve long understood that a quality experience is in the details. All of the care, pride, professionalism, and craftsmanship we put into our products would mean little without the very best professional installation—which is why we don’t just take pride in our installers, we celebrate them.

 

We’re not alone in that—read just a handful of reviews from some of our more than 500,000 happy customers across the nation, and you will hear them singing the praises of our Certified Master Installers.

 

If you are professional craftsperson who is experienced in installing windows in homes of all shapes, sizes, and styles, we want to hear from you. We bring on folks who are proud of the work they do and the products they install, and who are dedicated to working with individual homeowners and going the extra mile whenever necessary (and often even when it’s not!).

 

Why We’re Different

Our installers are technicians—but they are also customer-service specialists and brand stewards. As a Lead Installer, you will need both:

Construction Aptitude to handle such issues as:

  • Variations in wall materials and thickness
  • Different types of casings or sill constructions
  • Changes from house settling
  • Unforeseen structural damage

And…

 

Soft Skills to serve as the “face” of Renewal by Andersen by:

  • Taking time to get to know the homeowners
  • Explaining to them what will happen throughout the day
  • Answering any questions that come up
  • Doing a final walk-thru and product demonstration
  • Asking the happy homeowner for an online review at the conclusion of the job

Qualifications
Do you have:

  • A minimum of 3 years of window installation and remodeling experience.
  • A proven track record of superior workmanship.
  • Valid driver's license
  • High School diploma or equivalent
  • Scheduled availability to work when homeowners are available and in their homes (between the hours of 7 a.m. – 7 p.m.)
  • Empathy and customer service skills.
  • A strong sense of accountability—and an equally strong sense of teamwork
  • The ability to confidently handle confrontation/conflicts using a tactful and diplomatic approach, and the ability to maintain perspective under demanding conditions.
  • Ability and willingness to coach and mentor other installers
  • Diagnostic skills: assessment, problem solving, and decision making
  • Self-motivation, time- and work-process management skills, and the ability to work independently.

Then we have:

  • Excellent base pay with bonus structure
  • Generous benefits, profit sharing, and retirement plans
  • Fit for Work Program
  • Year-round installation work
  • Certified Master Installer program (training and certification)
  • A chance to help people transform their homes and their lives

Job:
Installation/Field Service
Location:
Roseville, MN US
Organization:
Renewal by Andersen Corp.
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