Andersen Windows & Doors - Careers

Retail Service Representative - (20742)

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Description
  • Performs data entry level clerical work related to Renewal by Andersen company owned retail locations sales and service, of limited complexity and variety.
  • Perform administrative tasks associated
    with job
  • Answers telephone; determines nature of business and directs individuals to appropriate information.
  • Sorts, alphabetizes and files correspondence, forms, records, reports and other materials according to filing systems.
  • Searches records and files for specific data.
  • Post entries in books of account, ledgers or other record keeping logs
  • Performs routine typing or word processing of materials, including lists, envelopes and form letters
  • Coordinates mailing, copying and other administrative projects
  • Maintains stock levels of  supplies & brochures
  • General knowledge of products/services
  • General knowledge of customers/delivery partners.
  • May perform routine special orders/requests.
  • Works under regular supervision, following instructions and procedures that are well defined, but may require the exercise of some judgment in application
  • Serve as a department project team member.
  • General knowledge of technical and business tools.
  • Assists employees.
Qualifications
  • High School diploma or equivalent
  • Minimum of 1 year customer service experience.
  • Basic word processing and spreadsheet skills
  • Ability to develop and establish good interpersonal relationships.
  • Demonstrates ability to work and contribute in a team environment.
  • Good phone etiquette and verbal/writing skills.
  • Customer orientation
  • Flexibility & positive outlook
  • Listening skills
  • Detail orientation
Job:
Operations
Location:
Boston, MA US
Organization:
Renewal by Andersen Corp.
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